Hire Desk Coordinator

Location Harrogate
Discipline: Manufacturing & Engineering
Job type: Permanent
Salary: £26k
Contact name: Sarah Pascoe

Contact email: sarah@hodfin.com
Job ref: J459
Published: 10 days ago

​Job Title - Hire / Service desk Controller

Location - Harrogate

Salary - up to £26k Basic plus bonus

Company

Our Client is a leading player in the Construction Plant industry. They have a strong reputation for service delivery and ambitious revenue growth targets. As a professional organisation they have very high standards delivered by all employees in HQ, Depots and in the field.

The Role

You will be responsible for equipment going out for hire from start to finish making sure the process runs smoothly from start to finish for the client.

  • You’ll need to assist with getting the Hire & Sales contracts completed

  • Organise logistics so the equipment comes and goes efficiently

  • Communicate with clients and different departments throughout the process

  • Ensure all paperwork is correct and up to date

  • Look after repairs while equipment is on hire

  • Provide an excellent level of customer service to all clients

The Person & Skills

For this position you should be an enthusiastic and strong communicator who is motivated to go the extra mile for our customers.

  • You’ll need to be able to recognise sales opportunities

  • First class approach to customer interaction and be focused on achieving maximum customer satisfaction.

  • Able to demonstrate good organisational skills.

  • You should be able to work alongside the Warehouse & Transport departments to provide a seamless service

  • Deal with raising invoices, timesheets and holiday forms

  • Computer Skills will be essential for this position

The Package

  • Up to £26k basic depending on experience

  • Monday - Friday 8am - 5pm

  • Pension Contribution 8%

  • 22 Days + Bank Holidays

Service / Hire Desk Coordinator - up to £26k Basic - Harrogate

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